Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of bigboy chungus

bigboy chungus

May 1, 2025

5  out of  5
rating by bigboy chungus
"Wanted to pass by here to thank Crystal Gonzales. Had the pleasure of speaking to her in spanish. She explain very well about doubts that I had about life insurance policy and how important it is to have it. I truly appreciate the effort she put in making sure I better understood everything. Great customer service, thanks Crystal Gonzales."
Profile photo of Monique Thornquist

Monique Thornquist

April 1, 2025

5  out of  5
rating by Monique Thornquist
"I highly recommend Andrea P. She is so smart and knows exactly what products work for you and your family! Friendly and helpful too!"
We responded:
"Thank you for the kind words, Monique. We are very proud of Andrea and her dedication to our customers and community. Thank you for choosing our agency. "
Profile photo of Levi Amador

Levi Amador

April 1, 2025

5  out of  5
rating by Levi Amador
"Thank you Andrea for helping me set up my policies. Your knowledge helped me learn more. This is the next step for my family. Thank you again!"
We responded:
"Thank you for the kind words, Levi. We are so happy Andrea was able to assist you with setting up your policies. Thank you for choosing our agency."
Profile photo of Alisha Hernandez

Alisha Hernandez

March 31, 2025

5  out of  5
rating by Alisha Hernandez
"Thank you, Andrea! I just wanted to take a moment to express my gratitude for all the help and dedication you've shown in managing my insurance. You've been amazing in helping me stay on top of my payments and ensuring everything is taken care of on time. I truly appreciate the effort you put into making sure I better understand my life insurance and its details. Your support has made a big difference in managing my policy, and I feel much more confident because of your assistance. Thanks again for everything!"
We responded:
"Thank you for the kind words, Alisha. We are so happy Andrea was able to provide such an amazing experience for you. Thank you for choosing our agency."
Profile photo of Alberto Perez

Alberto Perez

March 18, 2025

5  out of  5
rating by Alberto Perez
"Andrea"
We responded:
"Thank you for the 5-star review Alberto, and thank you for choosing our agency."
Profile photo of Mary Gonzales

Mary Gonzales

March 12, 2025

5  out of  5
rating by Mary Gonzales
"Great office Crystal assisted me and helped me find the right life policy. Thank you Austin O’Bryhim"
We responded:
"Thank you for the kind words, Mary. We are glad our team was able to assist you. Thank you for choosing our agency."
Profile photo of Benjamin Henkes

Benjamin Henkes

March 3, 2025

5  out of  5
rating by Benjamin Henkes
"Excellent and professional service - special thanks to Crystal and Sally 🙏🙏🙏"
We responded:
"Thank you for the kind words, Benjamin. We are so happy our team was able to provide such exceptional service. Thank you for choosing our agency."
Profile photo of john doran

john doran

February 26, 2025

4  out of  5
rating by john doran
"Very helpful"
We responded:
"Thank you for the kind words, John, and thank you for choosing our agency."
Profile photo of Mara Chavez Hayden

Mara Chavez Hayden

February 7, 2025

5  out of  5
rating by Mara Chavez Hayden
"Austin and his team are exceptional on so many levels. Having been with a few different insurance companies over the last 15 years, we have been very satisfied and grateful for the service we got through State Farm. Also, Austin is truly a person who cares about this community. He has a big heart and this shows through all of his community involvement. We are lucky to have someone like him here in Jackson."
We responded:
"Thank you for your kind words Mara! We're grateful to have Austin leading our team and making a difference in the community. Your support means so much, and we're glad to have you with us! - Austin O’Bryhim State Farm Agent "
Profile photo of michael nugent

michael nugent

February 3, 2025

5  out of  5
rating by michael nugent
"Andrea is the light in the dark, a shining example of what/who insurance agents can/should/will be. Andrea is not only accountable and available literally 24/7, she is incredibly intelligent, efficient to the point of lightning processing speed, accommodating and friendly. I can not say enough about Andrea at state farm insurance in Jackson. She has helped me immensely in multiple instances and other people I have talked to say the exact same thing. Amazing!!! Unfortunately the agent I was assigned to in Afton Wyoming (Ryan?) is practically polar opposite of Andrea. Not only is he unavailable during the week during business hours but he's a vindictive pole of crap. He cancelled my car insurance because I used Andrea to insure another car during the whole week around Christmas when his dumb ass was not available. Id like to switch over my home coverage from.him to Andrea."
We responded:
"Wow! Thank you for your incredible feedback about Andrea! She truly goes above and beyond, and we’re so glad to hear how much she has helped you. Providing exceptional service, being available when you need assistance, and making the insurance process smooth are what we strive for. We appreciate your trust in Andrea and our team! If you’d like to discuss any changes to your policies, we’d be happy to assisti—please reach out anytime!"
Profile photo of Yelena Tejada

Yelena Tejada

January 28, 2025

5  out of  5
rating by Yelena Tejada
"Excelente servicios, Andrea respondió todas mis preguntas con respecto al seguro de vida. Encantada con todo ❤️."
We responded:
"Thank you for your wonderful review! We’re thrilled to hear Andrea was able to answer all your life insurance questions. We're delighted you had such a great experience! ❤️ ¡Gracias por tu maravillosa reseña! Nos alegra saber que Andrea pudo responder todas tus preguntas sobre el seguro de vida. ¡Encantados de que tu experiencia haya sido tan positiva! ❤️"
Profile photo of Jake Kujawa

Jake Kujawa

January 18, 2025

5  out of  5
rating by Jake Kujawa
"Austin and his team are wonderful to work with. They are caring and patient, especially Kaleena. She gives top notch customer service. If you are looking for an insurance team to take good care of you, this is the one you want!"
We responded:
"Jake, Thank you so much for your kind words! We're thrilled to hear that Austin and the team, especially Kaleena, made such a positive impression. Caring and patient service is what we strive for, and it's wonderful to know Kaleena delivered top-notch care. We truly appreciate your recommendation and look forward to continuing to take great care of you! 😊"